Ring Sizer – WWAKE

Size guides are available on each product page next to the size selector to help you find the right fit. For rings, you can purchase a [ring sizer](/content/products/ring-sizer "ring sizer"/index.html) for a more precise measurement. If you are in New York, you are also welcome to [visit our Brooklyn showroom](/content/pages/wwake-visit-us "Book an appointment"/index.html) where one of our Fine Jewelry Specialists can measure your size in person while you browse the collection.

If you need additional assistance, feel free to reach out to customerservice@wwake.com, and our team will be happy to help.

I don’t see my ring size online. Do you offer additional sizes?[+][-]

We list our most commonly requested sizes online, but we are happy to accommodate a wider range of sizes, including smaller sizes, larger sizes, and quarter sizes. To request a specialty size, simply select the closest size on the size selector of the product. In your cart, use the field labeled “Special Instructions Note" to indicate the size you would like, and our team will take care of the rest.

If you are unsure about your size we recommend reviewing our size guides or reaching out to customerservice@wwake.com for assistance.

If my ring doesn’t fit, can it be resized?[+][-]

If your ring doesn’t fit and you are within our 15 day exchange window, you can request an exchange for a different size. Depending on availability, we may either replace the ring with the correct size or resize your current piece. After the return window, resize services may be available for a subsidized fee. If your product qualifies for our three year warranty, your first resize request will be complimentary.

Please note that some rings cannot be resized due to their design. In these cases, the ring can be remade and may incur a subsidized fee. If resizing is not possible, this will be noted on the product page.

If you are unsure, feel free to reach out to customerservice@wwake.com, and our team will be happy to assist.

Do you have an At Home Try On program?[+][-]

Our At Home Try On Program is a great way to see how the pieces look and feel before purchasing. Pieces that are eligible for the program can be found using the At Home Try On filter at the top right of collection pages. If a product is available, you will also see the option to request it directly on the product page below the purchase button.

For more information about how the program works, please visit our [At Home Try On](/content/pages/wwake-at-home-try-on-program "At Home Try On Program"/index.html) page. You can also reach out to custom@wwake.com, and one of our Fine Jewelry Specialists will be happy to assist.

Do WWAKE rings run true to size?[+][-]

Yes. Our rings are made true to standard US ring sizing. If you're between sizes or considering a wider band, our Fine Jewelry Specialists can help you choose the best fit.

Can I stack diﬀerent WWAKE ring styles together?[+][-]

Yes. Many WWAKE rings are designed to be layered, allowing you to build combinations that feel personal over time. Mix sculptural silhouettes, slim bands, and different gemstones to create a stack that reflects your own way of wearing jewelry. Whether you prefer a single statement ring or an evolving collection, our Fine Jewelry Specialists are happy to help you find pieces that work beautifully together.

How many rings can I comfortably stack on one finger?[+][-]

There is no set rule. Some people prefer two or three delicate bands, while others enjoy building more substantial stacks with a mix of widths, stones, and silhouettes. The most comfortable stack depends on your finger, the rings themselves, and how you like to wear your jewelry. WWAKE's rings are designed to layer naturally, making it easy to build a collection that can grow and evolve over time.

Is it normal for a ring to feel tighter in hot weather?[+][-]

Yes. It's completely normal for your fingers to expand and contract throughout the day due to temperature, activity, hydration, and other natural changes. Many people find their rings feel slightly tighter in warm weather and looser in colder temperatures. When choosing a ring size, we recommend considering how the ring feels throughout the day rather than at a single moment. If you're unsure, our Fine Jewelry Specialists are happy to help you find the best fit.

Will my stone match the photo on the website exactly?[+][-]

At WWAKE, we work exclusively with natural, ethically sourced stones, and each one is unique in its cut and color. We are proud of the quality and individuality of our stones and select each one with great care. Because these are natural materials, we cannot guarantee exact replicas of the colors shown in photographs. Subtle variations are part of what makes each piece unique.

Where does WWAKE source its stones and gold?[+][-]

We source our materials through a network of trusted suppliers, lapidaries, and responsible mining communities with whom we've built long-term relationships. We work exclusively with natural gemstones, using a considered mix of newly mined, antique, recycled, and reclaimed materials depending on the needs of each design. Our pieces are crafted in solid precious metals, including yellow gold, white gold, and platinum. Whenever possible, we prioritize recycled and Fairmined materials, extending the life of resources already in circulation while supporting responsible practices throughout our supply chain.

Are WWAKE pieces solid 14k gold?[+][-]

Yes. WWAKE pieces are crafted in solid precious metals, never gold-plated or gold-filled. Most of our pieces are made in solid 14k gold, with select designs available in 10k gold, white gold, or platinum. Our metals are chosen for their strength, longevity, and everyday wearability, allowing pieces to be worn, repaired, and passed on for generations.

What metals are WWAKE rings available in besides 14k gold?[+][-]

Our collection is primarily crafted in solid 14k yellow gold. Through our custom services, select designs can also be made in white or rose gold, higher gold purities such as 18k or 22k, or platinum. If you're interested in a different metal or gold purity, our Fine Jewelry Specialists can guide you through the available options and help determine what best suits your design, lifestyle, and preferences.

How should I care for my jewelry?[+][-]

Our jewelry is carefully crafted with fine settings and sculptural details, particularly in pieces featuring prong settings or natural stones. Thoughtful everyday care will help preserve their beauty over time.

For daily wear we recommend:

-Removing rings during hands-on activities or heavy work

-Taking jewelry off before showering, sleeping, or exercising

-Avoiding contact with lotions, perfumes, and cleaning products

-Being mindful when putting on sweaters or reaching into pockets, as settings and shapes may catch on fabric.

A helpful tip when dressing is to turn rings toward the inside of your hand or gently make a fist when pulling on sweaters. We also recommend that open rings not be used as adjustable rings. When properly sized, they will keep their shape and last much longer.

If you ever notice a stone shifting or the ring losing its shape, please contact customerservice@wwake.com or submit a request through our Repair Portal.

How should I care for gold jewelry?[+][-]

Gold is at the heart of WWAKE’s practice. We work primarily with recycled gold certified to SCS standards, helping ensure responsible supply chains while reducing the environmental impact associated with new mining. Whenever possible, we also repurpose pre-consumer gold scraps from our Brooklyn studio, extending the life cycle of these precious metals through new designs.

With regular wear, gold may develop subtle changes in appearance depending on body chemistry and daily contact with oils or skincare products. This is most commonly noticed on the inside of rings or on earring posts, and is a natural part of how gold interacts with the skin. In most cases, the shine can easily be restored using a soft polishing cloth. For routine care, we recommend removing gold jewelry before applying lotions, perfumes, or cleaning products, and storing pieces separately when not being worn.

If your piece needs deeper cleaning or professional polishing, please contact customerservice@wwake.com or submit a request through our Repair Portal.

Do gold rings tarnish, discolor, or wear thin over time?[+][-]

Solid gold is made to last, but like all fine jewelry, it will naturally change with wear. 14k gold may develop a soft patina and fine surface scratches over time, while lower-karat gold, such as 10k, may tarnish slightly in high-humidity conditions and can be easily polished with a jewelry polishing cloth. Prongs and settings can also wear over time depending on your lifestyle, so we recommend periodic maintenance to keep your ring secure and in its best condition. Our warranty and repair services are available to help care for your piece over its lifetime.

Is it safe to wear rings in the shower or at the gym?[+][-]

Solid 14k gold is well suited to everyday wear, but we recommend removing your rings before exercising, swimming, gardening, or using household chemicals. These activities can increase the risk of scratches, impact, or damage to gemstones. Taking your rings off during more demanding activities will help preserve their finish and ensure they can be enjoyed for years to come.

Can I customize a WWAKE piece?[+][-]

We would be happy to help bring your jewelry vision to life. Simple modifications, such as switching between matte and shiny finishes, are generally free of charge. Just leave a note at checkout and our team will take care of it. For more involved changes, including adjusting chain lengths, ordering a different metal alloy (gold in various colors and karats, 14k palladium, or platinum), adding engraving, or swapping stones, our custom team will need to assist.

Please reach out to custom@wwake.com before placing your order so we can review the options together. Please note that for earrings we are unable to convert between butterfly backs and flat backs.

Can WWAKE pieces be made in other metals?[+][-]

Many of our designs can be created in alternative metals. While we prioritize 14k solid gold, our custom team can also produce pieces in a range of gold colors and karats, as well as 14k palladium white gold or platinum. Because each piece is crafted in our Brooklyn studio, we are often able to thoughtfully adapt designs while maintaining their integrity. Our Fine Jewelry Specialists can guide you through the available options and help refine the details.

To explore this further, please contact custom@wwake.com or submit a request through our [Custom page](/content/pages/custom-by-wwake "Custom page"/index.html).

Can I add an engraving to my piece?[+][-]

Many of our pieces can be personalized with an engraving, allowing you to add a meaningful detail and make the piece uniquely yours. If a design is eligible for engraving, you will see an “Add Special Engraving to Your Piece” option on the product page. Selecting this will open a panel where you can choose between engraving styles and enter your desired text. Products with the "Engrave Yours" badge are eligible for engraving. The price of engraving is an additional $150. After checkout, a Fine Jewelry Specialist will be in touch to confirm the details.

Please note that engraving availability and character limits vary depending on the design of the piece, and not all products can accommodate engraving. These details will be indicated on the product page where possible.

For more complex engraving requests or if you need assistance, feel free to reach out to custom@wwake.com, and one of our Fine Jewelry Specialists will be happy to help.

When will my order arrive?[+][-]

Delivery timing depends on both production time and the shipping method selected at checkout.

Ready to Ship pieces typically require up to 2 business days of processing before they are shipped.

Made to Order pieces are crafted especially for you by our artisan jewelers in New York City, and require approximately 5–6 weeks of production before shipping.

Once your order has shipped, delivery times depend on the carrier and service selected, as well as the destination of your order. Please note that UPS does not guarantee transit times for Ground or 2nd Day services, and delivery may occasionally be affected by weather conditions, carrier delays, customs processing, or other unforeseen circumstances.

For international orders, please note that FedEx does not guarantee transit times for Standard or Express services, and delivery may occasionally be affected by weather conditions, carrier delays, customs processing, or other unforeseen circumstances.

You will receive a shipping confirmation email with tracking information once your order has shipped so you can follow its progress directly through the carrier’s website.

How are orders shipped?[+][-]

For domestic orders, we offer the following shipping options:

-UPS Ground – $11 USD (estimated 1–7 business days in transit)

-UPS 2nd Day Air – $25 USD (estimated 48 hours in transit)

-Complimentary for orders over $850 USD

-UPS Overnight shipping may also be available upon request.

Package Insurance options are available at checkout through Swap Protect for all domestic and international orders.

Please note that, with the exception of overnight service, transit times are estimates and are not guaranteed by UPS. If you prefer, we may also be able to ship using FedEx or USPS upon request. If you have specific shipping needs or timing requests, please reach out to customerservice@wwake.com, and our team will be happy to assist.

Do you ship internationally?[+][-]

For international orders, we offer the following shipping options:

-FedEx Standard - 5-7 business days in transit

-FedEx Express - 3-5 business days in transit

-Overnight shipping is not offered for international orders.

For the majority of our international customers, duties, taxes, and shipping are clearly calculated and included at checkout based on your destination and selected service. We aim to provide as much transparency as possible. The total amount you see at checkout is the full landed cost, so there are no unexpected fees upon delivery.

International customers shipping to the following countries listed below will not have duties and taxes calculated and/or included at checkout. Customers shipping to the following countries will be liable to pay local taxes and duties upon receipt of your order, for which WWAKE cannot accept liability.

Afghanistan, Albania, Andorra, Armenia, Azerbaijan, Belarus, Benin, Bosnia-Herzegovina, Burkina Faso, Burma / Myanmar, Central African Republic, Chad, Equatorial Guinea, Eritrea, Faroe Islands, Georgia (Republic of), Greenland, Guernsey (C.I.), Guinea, Guinea Bissau, Iran, Jersey (C.I.), Kazakhstan, Kiribati, Kyrgyzstan, Lesotho, Macedonia, Mali, Marshall Islands, Mauritania, Mayotte, Micronesia, Moldova, Montenegro, Myanmar, Niger, Palestine, Russia, Sao Tome e Principe, Seychelles, Sierra Leone, Solomon Islands, Somalia, St Pierre and Miquelon, Sudan, Syria, Tajikistan, Turkmenistan.

Please note that your local customs agency may hold your order until duties, taxes, and fees are paid, resulting in a delay in delivery. The refusal of payment of such fees causes a complete cancellation of the order.

If you have specific shipping needs or timing requests, please reach out to customerservice@wwake.com, and our team will be happy to assist.

Does my order arrive gift-ready?[+][-]

Every WWAKE order arrives thoughtfully packaged in our signature WWAKE box, making it ready for gifting or safekeeping. You can include a personalized gift message at checkout, and packing slips never include pricing information.

Where is your showroom located?[+][-]

The WWAKE showroom is located in Greenpoint, Brooklyn, and visits are typically by appointment so each guest can receive dedicated time with our Fine Jewelry Specialists. Appointments offer the opportunity to experience WWAKE pieces in person, explore the collection, or discuss custom and heirloom projects in a more personal setting. Occasionally, the studio hosts special events and walk in days. To stay informed about upcoming opportunities to visit, join the mailing list or follow WWAKE on social media.

To plan your visit, you can [book an appointment](/content/pages/wwake-visit-us "book an appointment"/index.html) online, explore the [Custom](/content/pages/custom-by-wwake "Custom by WWAKE"/index.html) or [Heirlooms](/content/pages/wwake-heirloom-resetting "Heirlooms page"/index.html) pages for more information, or reach out to customerservice@wwake.comand our team will be happy to assist.

Do you offer private appointments? What are your opening hours?[+][-]

Yes. Private appointments are available Monday through Friday between 11:00 AM to 5:00 PM, and on select Saturdays.

Appointments provide dedicated time with our Fine Jewelry Specialists, whether you are exploring the collection, viewing specific pieces, or discussing custom designs or heirloom transformations. For more information about these services, please visit our Custom or Heirlooms pages. Availability may be more limited during sales periods or busy seasons. To plan your visit, you can [book an appointment](/content/pages/wwake-visit-us "book an appointment"/index.html) online or reach out to customerservice@wwake.com, and our team will do their best to accommodate your request.

To stay informed about walk in days, studio events, and additional visiting opportunities, [sign up](/content/pages/sign-up "Newsletter Sign Up"/index.html) for our mailing list and follow WWAKE on social media.

Do you offer virtual appointments?[+][-]

Yes. If you are unable to visit our showroom in NYC, we are happy to meet with you virtually. Virtual appointments offer the opportunity to explore the collection, view specific pieces, and discuss custom or heirloom projects with one of our Fine Jewelry Specialists. Our team can also guide you through stone sourcing options and answer any questions about design, sizing, or production timelines.

To get started, you can [book a virtual appointment](/content/pages/wwake-visit-us "book a virtual appointment"/index.html) online. If there is a specific piece or project you would like to discuss, you may also include those details in the appointment questionnaire so our team can prepare in advance.

What is your return policy?[+][-]

Eligible items may be returned within 15 days of delivery. Refunds on original form of payment are only offered until 7 days after delivery. Store credit is offered until 15 days after delivery. Store credit can be used toward any future purchase and does not expire. Please note: Shipping fees are non-refundable, and a return shipping fee will be deducted from your refund.

To qualify for a return, pieces must be unworn, in their original condition, and returned with all original packaging and documentation. To initiate a return, please visit our Returns Portal, where you will be guided through the process. Once the returned item has been received and inspected, store credit will be issued. Please note that certain items are final sale and not eligible for return, including Ceremonial rings, One of a Kind designs, flat back earrings, engraved items, custom work and discounted products purchased during sale events.

If you have any questions about your return, please reach out to customerservice@wwake.com, and our team will be happy to assist.

What is your exchange policy?[+][-]

Eligible items may be exchanged within 15 days of delivery. To qualify for an exchange, pieces must be unworn, in their original condition, and returned with all original packaging and documentation. To initiate an exchange, please visit our Returns Portal, where you will be guided through the process. Please note: Shipping fees are non-refundable, however, return shipping will be covered for eligible exchanges.

Once the returned item has been received and inspected, an exchange will be issued and our team will contact you with updated shipping and tracking details. Please note that certain items are final sale and not eligible for return, including Ceremonial rings, One of a Kind designs, flat back earrings, engraved items, custom work and discounted products purchased during sale events.

If you have any questions about your return, please reach out to customerservice@wwake.com, and our team will be happy to assist.

Support Our client care team is available Monday to Friday from 10am-5pm EDT

Email customerservice@wwake.com

General info@wwake.com

Jewelry to be worn, kept and carried forward.

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Jewelry to be worn, kept and carried forward.

Jewelry[476]

Ring Sizer

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